Google Business Profiles sets waiting period for new owners and managers
Newly granted users now must wait 7 days before they can manage all the features of the profile.
Google updated its Google Business Profile, formerly Google My Business, help documents to say that when you add a new owner or manager to a business profile, those new users may have to wait seven days prior to being able to manage all the features of the profile.
When a new owner or manager is added to an existing Business Profile, they must wait for 7 days before they can manage all the features of the profile. During this 7 day period, the new owner or manager gets an error if they try any of the following:
- Delete or undelete a profile.
- Remove other owners or managers from a profile.
- Transfer primary ownership of a profile to themselves or a third user.
- An existing owner or manager tries to transfer primary ownership of the profile to a new owner or manager still in their first 7 days.
If the new owner or manager deletes their account within the first 7 days, they’re removed from the profile. If they undelete their account, they must be added to the profile again.
Why we care. So if you added new owners and/or managers to a Google Business Profile and that user cannot manage all the features for that business listing, then this is why. It is a new limitation Google is making, maybe to increase security and prevent fraud or hack attempts.